Questions We Hear a Lot

Got Questions?
We've Got Answers.

We've put together answers to the things people ask us most — about ordering, pricing, materials, delivery, and taking care of your table. If something's not here, just call or email us.

Ordering & Process
How do I order a custom table?
Just reach out — call us at +91 96390 54379, email contact@annatables88.site, or fill out the form on our contact page. Tell us what you're thinking and we'll take it from there. There's no commitment in the first conversation. See our full How It Works page for the step-by-step process.
Do you sell ready-made tables?
No. Every table is made to order based on your specific requirements. We don't keep stock. This means you get exactly what you want, not something close to it. The trade-off is that it takes a few weeks — but that's how custom work goes.
How long does it take from order to delivery?
Typically 3 to 8 weeks, depending on the design complexity and size. Small tables like coffee tables can be faster (2–3 weeks). Large or highly detailed pieces take longer. We'll give you a specific estimate when you place your order, and we keep you updated throughout. Delivery adds another 2–14 days depending on your location.
Can I see the table before it ships?
Yes. Before packing, we photograph the finished table from multiple angles and send the images to you. You approve it before we dispatch. If something doesn't match what was agreed, we discuss it and figure out the next steps. We don't ship until you're satisfied.
Can I visit your workshop?
If you're in Jaipur or nearby, absolutely. Just call ahead so we know you're coming. You can see the materials, discuss the design in person, and get a feel for how we work. Our workshop is at House No. 111, Nayaganv, Mojmabad, Jaipur, Rajasthan 302001.
Pricing & Payments
How much does a custom resin table cost?
Every table is different, so every price is different. It depends on the size, wood type, resin complexity, design details, and finish. We don't have a fixed price list. Instead, we prepare a detailed quote for each order after discussing your requirements. This way, you only pay for what your specific table needs — nothing more.
Are there any hidden charges?
No. The quote we share includes materials, labour, finishing, and packaging. Delivery is quoted separately because it varies by location — but we tell you the delivery cost before you confirm. GST is applicable and clearly stated. You see every cost before paying anything.
What payment methods do you accept?
UPI, bank transfer (NEFT/RTGS/IMPS), and select digital wallets. We don't accept cash on delivery for custom orders. Payment details are shared on the invoice. You'll receive a proper GST invoice from GORA BROTHERS PRIVATE LIMITED.
What's the payment structure?
50% advance before production starts, and 50% balance after completion — once you've seen the final photos and approved the table. We only dispatch after full payment is received. See our Terms & Conditions for full details.
Can I get a refund if I cancel?
It depends on when you cancel. Before production starts: 90% refund (10% processing fee). After production starts but before resin pour: 50% refund. After resin has been poured: no refund possible, as materials are committed to your specific design. Full details on our Refund Policy page.
Materials & Quality
What kind of wood do you use?
Solid hardwoods — walnut, sheesham (Indian rosewood), teak, mango wood, and acacia, depending on availability and your preference. We never use plywood, MDF, or composite boards. The wood grain is a natural feature of each piece.
What type of resin do you use?
Premium-grade casting epoxy resin. It cures crystal clear, is UV-resistant (so it won't yellow over time with normal indoor use), and produces a hard, scratch-resistant surface. We don't use cheap table-top resin for deep pours — we use proper casting resin designed for thickness.
Will the resin yellow over time?
With normal indoor use, no. The resin we use is UV-resistant and stays clear for years. However, prolonged direct sunlight exposure (like placing the table next to a window that gets 6+ hours of direct sun daily) can cause very gradual yellowing over many years. For outdoor use, we'd discuss additional UV protection options.
Are the colours exactly as shown on screen?
Screens display colours differently, so there may be slight variations between what you see online and the actual table. Additionally, resin colour can shift very subtly during curing depending on temperature, humidity, and pour depth. We always discuss colour in detail and can share photos of previous pours in similar colours to set accurate expectations.
Delivery & Shipping
Do you deliver across India?
Yes. We deliver to all major cities and most towns across India. Jaipur & Rajasthan takes 2–4 days, major cities 5–8 days, and remote areas 7–14 days. We work with logistics partners who specialise in heavy and fragile items. Full details on our Shipping Policy page.
Is delivery included in the price?
No — delivery is quoted separately because it varies significantly by location, table size, and weight. Shipping a coffee table within Jaipur costs very differently from shipping a dining table to Kerala. We share the exact delivery charge before you confirm your order, so there are no surprises.
What if my table arrives damaged?
Take photos immediately and contact us within 48 hours. We'll assess the damage and work with the logistics partner to resolve it — through repair, partial replacement, or appropriate compensation. If the outer packaging shows damage at the time of delivery, note it on the delivery receipt before signing. This makes the claim process much smoother.
Can I pick up the table myself?
Absolutely. If you're in or near Jaipur, you can pick up directly from our workshop at Nayaganv, Mojmabad. Just let us know in advance and we'll have it packed and ready. You save on delivery charges, and we still pack it with full protection.
Cricket-Themed Tables
Do you use official cricket logos or player images?
No. All our cricket-themed designs are entirely original creations. We do not use official logos, trademarks, images, or any licensed content belonging to BCCI, IPL, ICC, any cricket franchise, or any individual player. Our designs are inspired by the sport itself — pitch layouts, stumps, the red ball, crease lines — all created from scratch by our team.
Can you put a specific team's colours on my table?
We can use any resin colour you like — and you're welcome to choose colours that you personally enjoy. However, we won't recreate specific team jerseys, logos, or branding, as those are trademarked. If you want a table in blue and gold because those are your favourite colours, that's perfectly fine — we just won't label it as representing any specific team.
What cricket elements can be built into a table?
There's a lot we can do: miniature pitch layouts in green resin, crease line markings, stump patterns, the look of a red cricket ball set in resin, boundary line designs, cricket bat-shaped tables, and more. If you have a specific idea about what aspect of cricket you want represented, tell us — we'll figure out how to build it into the table.
Table Care & Maintenance
How do I clean my resin table?
Simple — wipe it down with a soft, damp cloth. For sticky spots, use mild soap and water. Dry it with a clean cloth afterward. Avoid abrasive sponges or harsh chemical cleaners. That's really it — resin surfaces are very low-maintenance.
Can I place hot cups or plates on it?
Use coasters or trivets. Resin can handle warm cups of tea or coffee, but very hot items (like a pan straight from the stove or a pot of boiling water) placed directly on the surface can cause marks or softening. Just use a coaster or a heat-resistant mat and you'll be fine for decades.
Will it scratch?
Our resin surface is scratch-resistant, not scratch-proof. Normal daily use won't cause issues. But dragging heavy or sharp objects across the surface — like sliding a ceramic pot without lifting it — can leave marks. Treat it the way you'd treat any nice piece of furniture and it'll stay looking new for years.
Can I use this table outdoors?
Our standard tables are designed for indoor use. Prolonged exposure to direct sunlight, rain, and extreme temperature changes can damage both the wood and the resin over time. If you specifically need an outdoor table, let us know upfront — we can discuss additional UV protection and weather-resistant finishing options, though this will add to the cost.
How heavy is a resin table?
Heavy. Resin is dense, and we use solid wood — so even a coffee table has noticeable weight. A dining table can be quite heavy (40–80+ kg depending on size). This is actually a good thing — it means it's sturdy and won't wobble. But keep weight in mind when planning where it goes, especially for upper floors.

Still Have Questions?

If your question wasn't covered here, just ask us directly. We don't do automated replies — Hari Ram or someone from our team will personally get back to you.